Archives For business leaders

12 Leadership Traits: #2 – Courage

November 1, 2013

Aristotle called courage the first virtue because it makes all of the other virtues possible. I believe it to be the most important virtue for leaders in the business profession, as well. Without courage, there is no effective leadership at any level. Without courage, there is no breakthrough innovation or radical transformation. Without courage, there is no resistance to the blurring of the ethical and unethical. The absence of courage will very likely place an organization on a quick pathway to oblivion when business conditions invariably turn difficult.

Merriam-Webster Dictionary defines courage as, “Mental or moral strength to venture, persevere and withstand danger, fear, or difficulty.” Let us use this description as the basis for our discussion.

If someone were to describe you as a courageous leader, what exactly would they be referring to? What actions or impressions would you have demonstrated to cause such a characterization? What odds would you have prevailed against or what doubts (yours or others) would you have overcome?

I offer the following likely explanations:

• You took risks that most others would have avoided. Perhaps a decision on a new product or service. Or an acquisition or merger. Or a change is business strategy. You stepped out of your comfort zone, took full responsibility, and made something happen based upon your intellect, insight, and strength of character. And your guts.

• You accepted conflict as a natural business occurrence, and you dealt with it forthrightly, candidly, and honestly. You didn’t ignore it or hide from it and thus exacerbate the problem. You didn’t let the conflict escalate until it boiled over. And in the end you made a decision, however difficult, and lived with the consequences.

• You constantly challenged the status quo. You kept asking “Why?” when others seemed perfectly content. You created a healthy tension to become more productive or more innovative or more forward-looking. You created a culture of excellence, adaptability, and a willingness to embrace change.

• You didn’t suffer from the cowardice of silence. You spoke up when others dared not. You raised difficult issues. You disagreed when you felt you were right. You provided tough guidance and counsel when necessary. You provided honest feedback in a constructive way.

• You developed people and then entrusted them to do their jobs. You empowered others and accepted responsibility when they tripped. You gave credit when deserved. You coached and mentored with candor and patience. You praised in public and corrected in private.

Everyone has the capacity to be courageous. It is a teachable skill, and as such is made better with practice and coaching. You too can be a courageous leader. Be under no illusion, however, that it always come easily, for leadership courage is often a lonely, gut-wrenching, nail-biting experience. It’s not always popular, and you will never always be right. Just understand that it’s all part of the package.

Still want to be a leader?

Of course you do. And good luck!

All the leadership traits I write about in this series of posts are clearly identifiable in my main character, Conor Rafferty, in my novel That Deadly Space. Find it on Amazon by clicking here.

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12 Leadership Traits

October 23, 2013

Leadership has often been described as the ability to get others to follow willingly. Political, military, business, and religious leaders have been studied throughout history in an effort to identify the traits that contributed to their huge successes.

Is there a common thread? And if so, what are those traits?

I spent years as a leader in military and business organizations, and I have studied leaders from those with whom I have had direct contact to those past and present leaders about whom so much has been documented.

I encountered a number of truly outstanding leaders in the business world who were highly successful and widely respected, and who provided inspiration for organizations to achieve remarkable results. In the military, I encountered Marine Corps officers and non-commissioned officers who had been highly decorated combat leaders for their performance under the most stressful and terrifying conditions imaginable, and whose troops nevertheless followed them into that dark hole of battle. With political and military leaders, I’ve studied the likes of Winston Churchill, Franklin Roosevelt, Abraham Lincoln, U.S. Grant, Robert E. Lee, George Washington, Thomas Jefferson, George Patton, Dwight D. Eisenhower, Chester Nimitz, John F. Kennedy, Ronald Reagan, and Douglas MacArthur, among others.

I’ve made it a point to learn about business leaders such as Jack Welch, Lee Iacocca, Steve Jobs, Bill Gates, Ted Turner, Herb Kelleher, Warren Buffett, and more recently, Mark Zuckerberg.

I have identified twelve traits that great leaders seem to demonstrate on a highly consistent basis. Some have strong traits that do not appear on this list and still others sometimes reflect attributes that are less than desirable, perhaps even lamentable, yet who succeed anyway. This list is not meant to be all-inclusive, such that every great leader embodies all twelve attributes. Rather, it is meant as a guide as to what I would consider the commonalities which are shared by many leaders who are clearly exceptional.

Please note that in future articles, I will take each of the twelve traits and elaborate further.

My twelve leadership traits are thus:

1. Ability to Communicate

2. Courage

3. Integrity

4. Discipline

5. Fairness

6. Unselfishness

7. Dependability

8. Vision

9. Assertiveness

10. Professional Competence

11. Judgment

12. Creativity

These are the twelve leadership traits that I have identified among the best of the leaders I have seen and studied.

Are you a leader? If so, how do compare your own self-assessed leadership traits to the above list? If you are preparing for a life of leadership, your possession and embrace of the above twelve traits would not guarantee you career success, since there are no such guarantees, but it would put you in good company.

Very good company, indeed.

All the leadership traits I write about in this series of posts are clearly identifiable in my main character, Conor Rafferty, in my novel That Deadly Space. Find it on Amazon by clicking here.

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Have Americans Lost Confidence in Business Leaders?

September 5, 2013

In a June, 2013 Gallup Poll (Confidence in Institutions), only 9% professed a great deal of confidence in big business, while 13% indicated quite a lot of confidence. In the same poll, 31% expressed very little confidence in big business. Ten years ago the value was the same at 31%. Twenty years ago, 28%; thirty years ago, 26%.

The values for small business were far better by roughly three times in a great deal and quite a lot categories, at 29% and 36% respectively. Only the military polled higher than small business. Americans trust small-business owners in the creation of jobs more than any other entity.

Though the results over thirty years don’t indicate a dramatic shift in the public’s lack of confidence in big business, there is clearly room for improvement. What drives this lack of confidence? What are the sources? Is it the seemingly endless number of highly publicized corporate scandals and criminality? Is it executive compensation? Outsourcing to foreign countries? Mass layoffs? Cutting of or reducing employee benefits? Greed as a primary operating principle?

It is all of the above, and probably more. At the heart of the matter, in my opinion, is executive leadership. Because of the relatively easy access to owners of small businesses, they are known by the public in ways that leaders of big businesses are not. Hence, small business owners are more likely to be accessible, accountable, and admired by the members of their communities when they conduct their activities with integrity and responsibility. If they act otherwise, they’re finished and they darn well know it.

Leaders of large businesses may not be well known to their own employees, much less the general public. They are mostly seen in newspaper or online articles when commenting on quarterly results or gaining millions in stock options or announcing a domestic plant closure or an overseas plant opening. Is it any surprise, then, that the public expresses low levels of confidence in business executives they know very little about, and who they assume know and care very little about them?

Then again, the general public knows little about the military leaders who are entrusted with the nation’s defense, yet they indicate very high levels of trust in those leaders. Why the difference? Why is one group trusted and the other, not so much?

Military leaders are seen as having the public’s well-being at the heart of what they do. They are generally regarded as unselfish, committed to a life of service where the demands are great and the sacrifices are many. Great military leaders are seen as ambitious, sure, but never at the expense of their troops. The American military has long served this nation honorably and skillfully, and its tradition of sacrificial service has earned it a place of special trust with the citizenry.

Business leaders should consider this difference carefully. No, the business profession is not the same as military service. But great leaders are great wherever they are, in whatever capacity they serve. And in all fairness, big business has also unquestionably served this nation well, in peace and war.

So, have Americans lost faith in business leaders? I think not. But public confidence is not improving, which reflects the need for business leaders to think anew how they are perceived by the public, and how that perception can be upgraded. The business leaders in the forefront on this in an honest, ethical, and assertive way will be noticed. And appreciated.

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